Privacy Policy

In accordance with European Regulation 2016/679 of April 27, 2016 (known as the General Data Protection Regulation or GDPR)

The Privacy Policy describes the obligations of Fashion Nails Innes sarl, hereinafter referred to as the "Company" - 41, rue du Travail L2625 Luxembourg - VAT: LU28430539, managed by Inna Didkovskaya as data controller, regarding the confidentiality and protection of the personal data of its users. This Charter has been drawn up to inform you about the procedure and conditions under which the Company collects, uses and stores your personal data (hereinafter referred to as the “Data”).

It describes various Data that we may collect and process, or that you may transmit to us, when you access and/or use the website https://www.indinails.com (the “Site”), which sells our products. The term "Site" refers only to the website https://www.indinails.com.

Due to the ongoing development of laws and regulations relating to technology and personal data protection, it is likely that this Charter will be updated.

If any of the clauses of this Charter is declared invalid or contrary to regulations, it will be considered unwritten, but will not invalidate the remaining clauses of this Charter.

This Privacy Policy applies to Data collected:

*When simply browsing the Site

* When exchanging emails between the Company and you or any other means of electronic messaging

*When creating a user account on the Site

*When placing an order on the Site

* When subscribing to the Site's newsletter (“Newsletter”)

The Terms do not apply to information collected by third parties or through sites operated by them, including through applications or content (including advertising) that redirect the user to the Site. We thank you for carefully reading the terms and conditions regarding the processing of your Data and inform you that visiting our Site necessarily implies acceptance of these terms and conditions. If you do not accept these terms, we invite you to leave our Site. You are responsible for verifying the suitability of the Data submitted by the Company. If necessary, you can correct and update them in the "My Account" section.

1. WHAT DATA DOES THE COMPANY COLLECT?

Depending on the nature and purpose of your interaction with the Company (creating a user account, subscribing to a newsletter, filling out contact forms, as well as during telephone conversations), we will most likely collect the following data:

*Your email address will be requested if you wish to create a user account, communicate with us via contact forms and/or receive our newsletter.

* Data relating to your identity, such as last name, first name, email address, postal addresses and telephone numbers, may be requested from you.

* Browsing-related data: This is data relating to how you use the Site, including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed.

* Data relating to your visits to the Site, including traffic data, log files and other data or communication resources you use to access the Site.

*Order related information: Your postal address is required for billing purposes. In addition, to pay for the order, you must provide bank details, PayPal or other financial partner details.

* Data related to the use of social networks when you use their functions.

2. HOW IS DATA COLLECTED?

Data collection on the Site can be carried out in various ways.

Data may be collected directly when you submit it to us using contact and user account forms, newsletter registration forms available on the Site, and/or transmitted when you contact us by telephone. When you contact us through these various means, a copy of your communications with the Company, including email addresses, may be made and archived.

The Company also collects some data indirectly through cookies/trackers. We invite you to review our Cookie Charter, which is designed to help you better understand these technologies and how we use them on the Site and in the context of our services, applications and tools.

3. WHY IS YOUR DATA COLLECTED?

If you are a regular user, we collect your data in order to:

- Send you our newsletter and/or personalized commercial offers if you have consented to this

- Manage orders and fulfill contracts

- Ensure the security and tracking of purchases on the site

- send you information about your account (including invoices for purchases and order history)

- process your requests sent through the contact page

- allow you to leave your opinion about products and/or the Site

- Inform you about changes to the Site or our products and services

- Fulfill our rights and obligations under contracts concluded with users, as well as for any other lawful purposes.

We may also use cookies or tracers:

- To ensure secure web browsing and improve the user experience, in particular by recognizing the username and password you have already provided, so that you do not have to enter them on each page of the Site where they are required. Refusing these actions will deprive you of the ability to place an order on the Site (impossible identification).

- analyze traffic and data on the Site in order to determine the number of users of the Site, facilitate its use and ensure its ability to quickly respond to your requests.

Failure to correctly fill out the form(s) on the Site may result in blocking access to some pages, in particular those related to ordering goods or services.

4. WHO PROCESSES YOUR DATA?

Your data is processed by the Company’s personnel and employees responsible for:

- Website management (orders and shipments)

- Manage a support team answering all your questions

- Invoicing management.

In addition, as part of our activities and for processing purposes, your data may be transferred to subcontractors, service providers or other third parties, and in particular:

- PayPal

- Credit card, Visa, Bancontact, Maestro by Mollie

- Mailjet email service

- your chosen carrier (for example, Bpost, Mondial Relay)

- Accounting services

- Tax services

- Google, Facebook

- Alizé Web for website maintenance and technical development

Web host (see contact information below).

Each of these parties is bound by a confidentiality agreement regarding the use and processing of personal data.

To manage payments and to facilitate the work of its users, the Company offers the following payment methods for making purchases on the Site:

- Online payment using credit card, Visa, Bancontact, Maestro by Mollie

- Online payment using PayPal

- Payment by bank transfer

- Payment in store

The company does not have access to your bank card identifiers and numbers. All transactions are protected using SSL encryption, which guarantees both the identification of the payment organization and the confidentiality of data.

To send our newsletters, our email campaigns are managed by Mailjet SAS, 13-13 bis, rue de l'Aubrac - 75012 Paris, France, RCS Paris 524 536 992 00059.

All subcontractors, service providers, Partners or other third parties mentioned above are contractually obligated to maintain the confidentiality and security of the Data and to process it solely for the purposes for which we transfer it to them.

Your Data may be transferred to any buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company's assets in connection with uncertainty or bankruptcy, liquidation or other proceedings in which Company User Data is one from the transferred assets.

Finally, we may also disclose your Data:

- to comply with any requirements required by applicable law, including government and regulatory requests

- if we believe that disclosure is necessary or required to protect the rights, property or safety of the Company, its customers or other interested parties.

These possible disclosures include sharing information with other companies and organizations for the purpose of protecting against fraud and counterfeiting.

The Site may contain links to various websites and social media platforms operated on the servers of third parties or organizations over which the Company has no control. Therefore, under no circumstances can we be held responsible for how your data is stored or used on the servers of these third parties. We encourage you to review the applicable privacy policy of each third-party website that you access through the Site to understand how your Data will be used.

5. HOW LONG WILL YOUR DATA BE STORED?

The Company stores your Data only as long as necessary for the purposes set out in Article 3. This retention period is not the same depending on the Data in question, since the nature and purpose of collection may change this period. In addition, some legal obligations require a certain retention period.

When you subscribe to our newsletter, we store your email address until you unsubscribe.

When you contact La Société via a contact form or communicate with us by telephone, your data may be stored

- up to three (3) years from the date of last contact, if you do not have a customer account or have not placed an order on the Site.

- up to 10 (ten) years (in accordance with the law) from the date of the last order made on the Site, if this information relates to this order.

- In all other cases, the Data exchanged will not be stored for more than three (3) years.

With respect to your user account, all of your payment information is retained for ten (10) years from the date of purchase, even if you have requested deactivation of your user account.

If you request deletion of Personal Data, your account on the Site will be deactivated and anonymized, and then completely deleted after the above periods from the day you made your request. Finally, data collected through cookies or tracers will be retained for up to 6 (six) months for audience measurement cookies or tracers (except for Google analytics, which is 14 (fourteen) months), and up to 13 (thirteen) months for audience measurement cookies or tracers. months for the rest. After expiration of the above storage periods, your data will be anonymized and stored solely for statistical purposes.

6. HOW IS YOUR DATA PROTECTED?

Your data is stored on a secure server protected by a firewall and antivirus software. We take technical and organizational measures to ensure the security and confidentiality of your data from accidental loss, as well as from unauthorized access, use, modification and disclosure. However, due to the inherent nature of the Internet, we cannot guarantee optimal security for communications on this network. We try to protect your data, but we cannot guarantee the absolute security of information transmitted to the Site. You agree that you transmit your Data at your own risk. We cannot be responsible for failure to comply with the privacy settings or security measures in place on the Site. In this regard, you agree that the security of your information is also your responsibility. For example, you are responsible for maintaining the confidentiality of the password that allows you to access your user account. Under no circumstances should you disclose it to third parties. Likewise, you should be careful when disclosing information in public areas of the Site that can be viewed by any user of the Site.

7. WHAT ARE YOUR RIGHTS?

You can choose how the Data you provide will be used:

- You can browse the Site without providing any Data. In this case, you will not be able to use certain features of the Site and, in particular, make purchases (if you are a regular user) and/or downloads from the Site.

- You may choose not to provide your bank or PayPal details and/or postal addresses. In this case, you will not be able to make any purchases on the Site.

- You can refuse to receive our newsletter and our personalized offers: to do this, just log into your account on the Site or follow the link in the email sent to you.

In any case, you can log into your account at any time to consult or update your details, or unsubscribe from the newsletter if you have subscribed to it. Subject to the provisions of applicable data protection regulations, in particular the European Data Protection Regulation 2016/679 (“RGPD”), you have the right to access and correct your Data.

In addition, subject to the conditions established by the said regulations for the exercise of these rights, you receive:

- the right to delete your Data (with the exception of accounting data, which must be stored for 10 years)

- the right to restrict the processing of your data

- the right to object to the processing of your data on legal grounds in accordance with Article 21 RGPD

- the right to portability of the Data you provide (in case of automated processing based on consent or execution of a contract)

- the right to withdraw consent if it has been requested from you. If the processing of your data is based on your consent, you can withdraw it at any time.

At the same time, you acknowledge that the processing carried out before the withdrawal of your consent remains in effect. You also have the right, without giving reasons, to object to the Company analyzing your data for the purpose of transmitting it for marketing purposes.

However, in accordance with Article 12.6 of the RGPD, in order to exercise these rights, La Société, as the data controller, reserves the right to ask you to provide documents proving your identity. We inform you that your personally identifiable information will be deleted once we have responded to your request. You can exercise these rights by sending an email in French to info@indinails.com.

We are required to respond to any request related to the exercise of your rights within one month. This period may be extended by two months if the request is complex or if there are too many requests.

8. STORAGE OF DATA COLLECTED BY THE COMPANY

The data collected through the use of the Site is stored exclusively on a server located in Europe (France) hosted by Hiwit.net, a service published by Aznet SARL - RCS 444 818 215 - BP 26197 72006 Le Mans cedex1.

Cookie settings

If you're having trouble logging in, try clearing your cache and clearing cookies from your browser. Cookies are small files placed on your computer that store certain information (such as your passwords, site preferences and orders). How to clear the cache and delete cookies from your browser, see here

Browser settings

You can set your browser to disable the storage of cookies. The setting differs depending on the browser. You can change your consent to the storage of cookies. To help you set this up, you can use the links below, depending on your browser:

* Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

* Firefox: https://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

* Microsoft Internet Explorer: https://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

* Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

* Safari iPhone/iPad: https://support.apple.com/fr-fr/HT201265

* Opera: https://help.opera.com/Windows/10.20/fr/cookies.html

Some browsers also offer a Do Not Track option. There is an extension for setting up Google analytics cookies (audience cookies): https://tools.google.com/dlpage/gaoptout?hl=fr.